If you’ve worked an hourly job, you may remember going to the binder or bulletin board in the back office to check your schedule. Before or after your shift, you would’ve copied down the shifts you were scheduled to work. And if there was a scheduling conflict, you’d need to call team members to see if they’d cover for you.
Even if it’s been a few years since your last hourly job, your memories are probably consistent with today’s hourly worker’s experience. “Set it and forget it” scheduling, in which a manager creates and posts a fixed schedule for the next few weeks, continues to be the norm.
It’s time for companies to rethink their scheduling practices, though, and not just because of expanding Predictable Scheduling legislation. “Set it and forget it” practices are not only inefficient – they’re bad for employee retention. Here’s why: